Asian Healthcare Workers vs Australian Patients w/ Shweta Ramkumar
Why are Australian patients unhappy with Asian healthcare workers?
What can be done to bridge this communication and cultural gap?
Meet Shweta Ramkumar!
What can be done to bridge this communication and cultural gap?
Meet Shweta Ramkumar!
Shweta is the CEO & Founder of Healthy Dynamics. She is an experienced Communication coach who helps healthcare professionals from ESL (English as a Second Language) backgrounds improve their communication skills to express themselves authentically, build better relationships & achieve professional excellence. She has a background in both teaching and healthcare.
Shweta's current work involves supporting healthcare professionals in clinical roles who's first language isn't English improve their professional and social communication skills in English in order for them to form better connections and relationships with their patients and colleagues; to earn better credibility, value recognition and respect in the workplace. She also equips them with the tools and skills needed to relocate abroad as expatriates and help them integrate socially in their home(s) away from home.
Listen as Shweta and I debate the cultural misunderstandings and misinterpretations and what can be done to overcome those.
Shweta's current work involves supporting healthcare professionals in clinical roles who's first language isn't English improve their professional and social communication skills in English in order for them to form better connections and relationships with their patients and colleagues; to earn better credibility, value recognition and respect in the workplace. She also equips them with the tools and skills needed to relocate abroad as expatriates and help them integrate socially in their home(s) away from home.
Listen as Shweta and I debate the cultural misunderstandings and misinterpretations and what can be done to overcome those.
Key Points
- what exactly is professionalism in healthcare?
- why Australian patients constantly change healthcare professionals
- medical gaslighting
- building rapport with patients
- having patients feel seen, heard and validated
- medical professionals bias
- how developing communication and soft skills leads to career progression
- tips for non-English professionals to understand the local culture more
- health professionals and the personal bias patients experience from them
...and so much more!
Connect with Shweta:
LinkedIn: https://www.linkedin.com/in/shweta-ramkumar-b4906515/?originalSubdomain=au
Website: https://thehealthydynamics.com
Twitter: https://twitter.com/shwetaramkumar
Twitter: https://twitter.com/shwetaramkumar
YouTube: https://www.youtube.com/@9tinkle
Additional Resources:
FREE Personality Quiz: https://thehealthydynamics.com/quiz/
Listen to the Podcast, subscribe, leave a rating and a review:
Apple: https://podcasts.apple.com/us/podcast/asian-healthcare-workers-vs-australian-patients-w-shweta/id1614151066?i=1000626935082
Spotify: https://open.spotify.com/episode/1343aV7wmss78iF4pvmbYx
YouTube: https://youtu.be/kXdgXvjwcrk
Connect with me:
Email: roberta4sk@gmail.com
Apple: https://podcasts.apple.com/us/podcast/asian-healthcare-workers-vs-australian-patients-w-shweta/id1614151066?i=1000626935082
Spotify: https://open.spotify.com/episode/1343aV7wmss78iF4pvmbYx
YouTube: https://youtu.be/kXdgXvjwcrk
Connect with me:
Email: roberta4sk@gmail.com
