Speaking and Communicating Podcast

>> Dr. Tim Newman: And I applied for a job, went to the interview, but the person doing the hiring, he said, you know what? You're not really the good fit that we were looking for, but I'm going to have another position open in two months that you're going to be perfect for. We stayed in contact. He called me up. I, uh, came up another quick interview and got the job because again, it was, it's building that relationship and staying in touch. Eventually, if I just said, okay, I'll talk to you in two months, I probably wouldn't have been in that position to take the job.

This podcast focuses on improving your communication skills, both professionally and personally

>> Robert Sandleila: Welcome back to the speaking and communicating podcast. I am, um, your host, Robert and Leila. Uh, if you are looking to improve your communication skills, both professionally and personally, this is the podcast you should be tuning into. Communication and soft skills are crucial for your career growth and leadership development. And by the end of this episode, please log on to Apple and Spotify and leave us a rating and a review. Now let's get communicating with Doctor Tim Newman, who is an accomplished educator and sports professional. He has over three decades of experience in sports management, athletic training. He's been around the globe, not only in the US, but in my continent, in the country of Botswana, Malaysia and Thailand. Doctor Tim founded, uh, the Dream Chasers Management Group, where he focuses on m marketing techniques, strategic planning, and most importantly, which we'll talk about today. Because this show is about communication skills. He specializes in effective communication skills. He is the host of two podcasts. One is golf related. It's called the golf week amateur Tour. And also speaking with confidence, which we will focus on even more. Doctor Tim has also created the formula for speaking, and we will be delving deep into that much later. And before I go any further, please help me welcome him to the show.

Tim: Roberta, it's all about relationships. I cannot emphasize relationship building enough

Hi, Tim.

>> Dr. Tim Newman: Hi, Roberta. How are you?

>> Robert Sandleila: I'm doing fantastic. Good to see you.

>> Dr. Tim Newman: Good to see you. I have been waiting to talk to you for months. I love that we connected. You know, I reached out to you, you just kind of happened on my LinkedIn profile, and I saw she sounds very interesting, and we connected, you know, a couple months ago. And I tell you, for all your listeners, you all have a gem. Um, was probably the best initial conversation for podcast that I've ever had. We've communicated, you know, back and forth over the last couple of months, but I've been looking forward to talking to you and doing this interview for two months.

>> Robert Sandleila: That's very kind of you. I'm very humble, Tim. Thank you so much. Well, firstly, it shows that the LinkedIn algorithm works.

>> Dr. Tim Newman: It does.

>> Robert Sandleila: And then secondly, but thank you so much for those kind words. I found that I could pick up that energy about you immediately when you reached out, because both of us, we really are, uh, communications based, and that's why we could connect on so many levels. And that's hopefully one of the things our listeners will be able to catch during our conversation.

>> Dr. Tim Newman: I think one of the biggest things that maybe people lose sight of is it doesn't really matter what industry you're in. It's all about the relationships that you build. It's all about building relationships with other people and figuring out how, what are the commonalities that we have and feeding off those commonalities and building those relationships from that perspective. That's what really fosters good communication, because you have to be a good listener. You have to be able to be able to detect body language and nonverbal communication and not focus what you're thinking and what you want to say, but focus on the people that you're actually talking to and building those good, solid relationships.

>> Robert Sandleila: What do they say in sales training? And we are always in sales, no matter who you are, no matter the industry. Like you said, we are always in sales. Is the fact that instead of, yes, you get the sales training, but you're not just going to regurgitate what you were trained on. If you listen to your potential customer, then you can go in the direction of where they're going, and that's where you're most likely to lend the sale. I cannot emphasize relationship building enough. It's the reason I founded this show, to highlight to people, yes, get your a's in your technical skills from university and college. But when you go to the corporate world, when you go to be an entrepreneur, what's going to distinguish you from the rest is the fact that you can communicate and you can build relationships. Because speaking of sales, whatever you're selling, if the person doesn't buy the first time, do you just discard them and say, okay, that failed, never again, you won't sell anything.

>> Dr. Tim Newman: If you do that, you're never going to sell anything, right?

>> Robert Sandleila: Build the relationship, still nurture the relationship. The person can come back six months later, don't they?

>> Dr. Tim Newman: Exactly, exactly. You know, talk about that just as a. Ah, for example, another kind of anecdote. When I was a young professional and trying to get into education, I was working on the business side and I applied for a job, went to the interview, got, uh, along great. It was a good fit. But the person doing the hiring, he said, you know what, you're not really the good fit that we were looking for, but I'm going to have another position open in two months that youre going to be perfect for. I said, okay. We stayed in contact. He called me up. I, uh, came up to another quick interview and got the job because again, its about building that relationship and staying in touch because its going to happen eventually. If I just said, okay, ill talk to you in two months, I probably wouldnt have been in that position to.

>> Robert Sandleila: Take the job, or you probably would have thought, oh, uh, its just another way of rejecting me. Hes boom, politics. Exactly right. Relationships are very important, but also you cannot build relationships without those communication skills.

>> Dr. Tim Newman: No, no, you can't. You can't. And, you know, you mentioned soft skills in college or university. I've come a long way doing this and I've learned a lot over the course of my career. I think we've failed our young professionals, our students, our kids, by not actually teaching them good soft skills. You've got to learn things in college. Um, I don't teach architecture. I'm not an engineer, I'm not a doctor. So whatever I'm teaching is not life and death, right? And so if I decide, okay, you know what, you really should know this, but if you don't get this, you're going to get that some technical skills. When you graduate and get a job, it's not life or death, but if you don't know how to talk to people, if you don't know how to write an email, if you don't know how to interact with people, it doesn't matter what you know or don't know, you're never going to go out and be successful.

>> Robert Sandleila: Oh, we certainly need our doctors to get A's on their tests about the heart so that I know when he does my surgery, he'll be successful. Right. With those technical skills, even if you sit in a cubicle, you're still dealing with people in some form, your colleagues, you're dealing with your leaders, you dealing with the customer. You may not be at the front desk, but I've talked to a lot of it company founders, and they say we lose millions when the sales team does not communicate to the programming team on what the customer wants. Then the customer comes and complains, cancels the account, wants a refund and whatnot, and they sell them. But we told you guys, and the programming guys says, but this is what you said. So there was a breakdown in communication there. The customer didn't get exactly the specs they were promised, and it's downhill from there. They cannot emphasize enough how important it is to clearly communicate.

>> Dr. Tim Newman: It's hard to get that across to young professionals.

Leaders should be willing to admit mistakes as a part of leadership

That's a good one. And one that I deal with a lot is, let's just take, you know, a student's getting ready to graduate and go off to get a job somewhere. One of the last classes that they take with me is field experience or an internships, kind of like a full time job. And when I'm preparing them to go out, we have a class meeting. I say, okay, now, look, I'm not going to record this. Do it by Zoom. I'm not recording this. If you have questions, you need to ask questions while we're in here. And you need to make sure that you're taking notes, because when you go off to a job, you can't go to your supervisor and ask him the same question 15 times. They're expecting that you are proficient and that you've listened or that you followed directions or what have you, and you were hired for a reason, to be able to go off and do that. If you keep going back to your supervisor 15 times because you didn't listen, because you didn't follow directions, you're not going to be in that position longer, and it's going to be very difficult for you to go forward. And invariably, I always get one or two students that say, well, I didn't take good notes. Then I say, okay, now I understand that. So what could you have done differently? Or what should you have done differently? Or what did I say that caused you to miss that point? What could I have done differently as well? Because it's not always on the other end. We also have to understand that us as individuals, what may be clear to you may not be clear to the person sitting next to you.

>> Robert Sandleila: Absolutely. Hence the self awareness. If you take the time to even ask, like you said, you ask, how did you hear me? If you ask people how they experience you, how you communicate, how they receive it, how they decode it, and that's why we encourage. If you say something to me, Tim, let's say you're my leader, and you say to me, Roberta, here's what you need to do. It's good sometimes to rephrase and say, is it my understanding that you expect this and this from me? I love the idea of taking notes. They say the faintest pen has a greater memory than smartest brain or something. I'm probably butchering it, but something along the lines of, you're never gonna forget if you take notes. However, like she said, she didn't take good notes. Did you take good notes? And the decoding of the message, is it congruent to what was being said?

>> Dr. Tim Newman: Right. As a leader, as a speaker or whatever, if you've got 15 people in front of you, you can't necessarily say the same thing 15 different ways to 15 different people all the time. But you do have to understand that everybody's not gonna get it the same way. That's one thing that I've learned over the course of my career. You know, when I first started, I said, okay, this is what I'm saying. This is what we're doing. You're either gonna get it or you're not. As we get older and as we learn things, number one, it's okay to admit that you're wrong. Uh, it's okay to say, okay, what do I need to do different and how do I need to learn? But the people that we're leading also have to be able to see you doing that, so it's okay for them to do the same.

>> Robert Sandleila: One of the leadership myths we try to bust, uh, which is leaders think they should appear like they have all the answers, and they should appear as if they don't make mistakes because they're not going to respect me if I make mistakes as a leader or if I admit that I've made a mistake as a leader.

>> Dr. Tim Newman: I think that, at least from my perspective, I respect people. They've made a mistake more than people that dig their heels in and think that they're perfect or think that they don't make the mistakes or pass blame off to somebody else. Its not my fault. Its this persons fault. It wasnt me. It was this person over here. As a leader, if Im in charge of a team, Im in charge of the team. And if there are any mistakes, its my fault. You may have made a mistake, but its my fault that you made that mistake for any number of reasons. Either you were trained properly, I didnt communicate expectations, you didnt understand. Whatever it was, its still going to come back on me. And what can I do differently to help you to be better down the road, not passing blame off you? I take the blame.

>> Robert Sandleila: And also, has the leader, uh, created an environment where it's okay for me to admit if I made a mistake and not feel that I'm going to be in trouble, I'm going to be demoted, I'm going to get fired. Is the environment safe enough in the workplace?

>> Dr. Tim Newman: That's a good question. As a young professional, when you go out looking for jobs, is that something you're actually looking for? Are you just or are you just taking the job? It's offered to you? You know, when you go to an interview, theyre interviewing you, but you should take that opportunity to be interviewing them as well. You need to know who you are as an individual. If you dont know who you are as an individual or what your core values are, what youre looking for, its going to be a long road for you because its going to be a lot of trial and error. And so when you go to an interview, you need to know who you are and what youre looking for and be interviewing them as well because you may make a lot of money there, but it may not be a good fit. The culture may not work for you, but, you know, like you just mentioned, there's no room for error. And if you make an error, then it's going to be penal on you.

>> Robert Sandleila: Then the question becomes, Tim, does that also get incorporated in your college curriculum? Some young professionals who just graduated, they don't know what core values are or what their own core values are. They've never taken the time to do that exercise. Does anybody walk them through that in college?

>> Dr. Tim Newman: It's sad to say, but I don't think that happens. And again, you know, for me, sometimes I make a decision, are we going to spend some time working on that? Are we going to spend some time talking about that and help me helping you direct you there? Because I think that can be more beneficial to you as a young professional than whatever it is I'm talking about today in class, because I think you need to be a good critical thinker to begin with. And I think that all starts with think about yourself. If you critical think about yourself and decide who you are, it's going to be very difficult for you to do that with anything else.

Critical thinking does not usually get covered in American schools, Bert says

>> Robert Sandleila: Let's talk about critical thinking as a soft skill because I don't think we talk about it enough. We usually do the, you know, conflict resolution, public speaking, empathy and all those. Critical thinking does not usually get covered.

>> Dr. Tim Newman: No.

>> Robert Sandleila: Why is that? Because I think it's very critical, pun intended, that in addition to all the transferable soft skills that we always covered, why is critical thinking not shouted from the rooftops enough?

>> Dr. Tim Newman: Oh, man. Bert, that's a great, great question. And I've got a couple of ideas and I don't want this to sound bad or I'm attacking anybody or anything like that, but we look at our educational system here in the United States. I think we failed across the board. When you look at test scores in math and science and reading, and I think from a public school perspective, we spend so much time on standardized testing and not enough time on teaching. Here's a, here's an example. If you talk to a young professional or young person going to school, what did you learn today? Not what. Not something that was reinforced. What did you actually learn? They have a very difficult time differentiating between what you learned and something that you knew that was reinforced. Right. It could really be anything. I asked my students that on a regular basis. What did you learn today? What did we talk about today that you learned? Or my, I've got two grandkids, I got a four year old, and I asked her, you know, she goes to daycare. She calls the school. I said, what'd you learn today? She says she learned new things. I said, well, what new things did you learn? Just new things. New things. Okay, great. If you ask that question to, let's say, a ten year old, what did you learn today? They should be able to tell you what they learned. Verbs, they learned what verbs are or to add or whatever they're doing when they're ten years old.

>> Robert Sandleila: Right.

>> Dr. Tim Newman: And I'm not sure that they can do that. And then you take that and you fast forward it up to when they come to me in college or at the university, they're so worried about what, they're worried about grades. When you ask them, what does an a mean? What does it be mean? They can't tell you what it means. What did you learn? Uh, I don't know. So I think we focus so much on grades and test scores, and we don't focus on what learning is or.

>> Robert Sandleila: Teaching them how to think about the learning they're receiving. Yeah.

>> Dr. Tim Newman: And so it's hard. I don't know what the solution is, because by the time they come to me, you can't do 180 overnight with them.

>> Robert Sandleila: Here's why we're bringing up this topic. A lot of stuff is on the computer. You can Google stuff, okay? You're going to learn at university everything you need to learn to. But when you enter the workplace, if something new has entered the market, you can google it. AI will tell you and whatnot. But if you learn how to think, you will separate yourself from the rest of the pack, because everybody can access AI. Everybody can access Google. But if you are able to think and decode the information and package it in a way that it shows that it has a lot more value than what they just extracted from the computer. So I think, as you say, you're not going to be able to do a 180. But if the kids can be taught how to think, they will be able to communicate and articulate what they think, they will be able to speak about it, make a presentation about it. And if they know how to think back to what we were saying earlier about co values, they will also start to ask themselves, what are my core values? What do I believe in? What do I want to stand for?

>> Dr. Tim Newman: Right. Absolutely. And then be able to say, well, what we're doing right now doesn't make sense. Um, and this is why it doesn't make sense. Can you help me understand why we're doing it this way? Because in my mind, this and this, and this does not lead us over here. It leads us over here. And that's when you say, okay, that's great, I'm glad you asked that question. And this is why now you can understand why we need to do it this way, or that's why this person said it like this. It's critical for them to be able to understand that as well. And I tell them, I said, just because I say something doesn't make it right. I want you to challenge me. I want you to ask questions about how I came to that conclusion or why I'm making those types of decisions.

>> Robert Sandleila: Yes. When they transfer to the workplace, that's exactly how that will work. And speaking, because we talk a lot to technical experts is they are made to understand, because they don't understand that while studying. But when they come to the workplace for the first time, they're made to understand that what you do feeds into a hole. What you program on your computer is not a standalone entity. It's not a standalone idea. It feeds into the big hole.

>> Dr. Tim Newman: Right.

>> Robert Sandleila: And like you were saying, that you need to know how we came to that point, the roadmap getting there. So when you understand the roadmap getting there, you know which step you fed into the roadmap.

>> Dr. Tim Newman: And I can tell that some students get it and they get it at that moment, and then they may not get it again, and then they come back to it. So they may get it Monday, not Tuesday and then Wednesday and not Thursday or Friday, and then come back, they may get it Monday and Tuesday. It becomes a lot easier to do once you learn what that process is for you and how your brain actually works in terms of critical thinking, because again, we all don't, we all don't learn the same way. We all don't think the same way. The way we come to answers and processes is all different from our perspective, your perspective, my perspective, and educators and leaders perspective. We also have to understand that we can't expect to then that it's going to work the exact same way for everybody.

>> Robert Sandleila: That's right.

If we make each other understand each other's communication styles, conflict will lessen

And speaking of people learn or, uh, do things differently or interpret stuff differently, we had an example where you will have two people in the workplace in this conflict. They're working in the same team, same project. Sometimes the conflict comes from, let's say it's you and me team. Right? You are, ah, the type that wants to know the end goal. I'm the type that wants to know the meticulous, step by step, how we get there. So when we are sitting in the boardroom and we're talking about the project, you are busy just being impatient and thinking, I want to know where we're going, first of all. And I'm thinking, no, no, no, here's what we're going to do. So what frustrates you is the fact that I'm not telling you what the pot of gold at the end of the rainbow is, but I don't want to think about the pot of gold until I know how we're going to get there. That's going to give me comfort. And so a lot of the time in the workplace when people have conflict, it's just a matter of not understanding each other's styles.

>> Dr. Tim Newman: Exactly, exactly.

>> Robert Sandleila: And they think they're fighting, but they're actually working towards the same thing. But if they came to be aware of the fact that it's because you just want to know the end goal first before you can listen to me on how we're going to get there, and I will feel better knowing that we know what to do, and then we'll get to the end goal. If we make each other understand each other's communication styles, it will lessen a lot of conflict.

>> Dr. Tim Newman: Yeah, you just tell me where we're going to go, what the end goal is. That's all I need, because I'll figure it out. I'll be able to get there. And you're exactly like my wife. Exactly like my wife. And she's also a retired educator. And people look at us and say, you guys are so opposite. So opposite how you think. But we both believe that relationships are important. We both believe some of the same core things. But when it comes to processes and how we go about doing things exact opposite. Exact opposite. I don't want to talk about my marriage, but no, that's okay. When there's something that we need to talk about, there is that conflict, because she's coming from her perspective and her process, and I'm coming at it from my perspective in my process. And sometimes, again, you have to sit back and say, okay, let me actually listen to how she's going about this, how she intends to solve this problem or solve this issue, as opposed to me just saying, okay, this is how we're going to do it. So, again, that happens in all walks of life, in every situation, a personal, professional, recreational, whatever it is. We have to be able to take these skills and use them across the board throughout our life.

>> Robert Sandleila: I appreciate you sharing the story of you and your wife, Tim. We appreciate it because it's so true. And I'm sure that a lot of the time when you thought you guys were having conflict, you realize, wait a minute, we were working towards the same thing.

>> Dr. Tim Newman: Same goal.

>> Robert Sandleila: Yeah, same goal. It's just that she was busy with the process and I'm thinking the end goal. So I thought we were on different sides of the, we are actually on the same side of this argument.

>> Dr. Tim Newman: Right. And that happens all the time. Happens all the time in business. It happens all the time in education. And again, if we learn to just take a deep breath, I also kind of look at it from a, from a numbers perspective. I'm an analytical person, but when I look at things, I'm a big picture person. I'm analytical. But look at things big picture. The people that we surround ourselves with, we generally agree with 90% of everything. Generally, we dont have big disagreements. And so when it comes to that 10%, why do we get so upset? And why do we call so much strife over, uh, some little 10%? Lets just figure it out. Even if we dont agree. Okay, we dont agree. Its not that big a deal. Lets just agree to disagree on whatever the issue is and just keep smiling and going on about our business. We let that 10% get in the way of the bigger picture of what we're all trying to accomplish.

>> Robert Sandleila: And a lot of the time, we find that, like you said, we do have a lot of it in common. The ego. Speaking of the ego, that's why we also discuss inner communication, because all the ego is the story you tell yourself in your head on how you look, on how you are portrayed, or, uh, whatever you think you're going to defend, or you need to defend, because, oh, I'm seen this way. That's why they say this. It's all the voices in your head. It's all your inner communication. So at the end of the day, I think it goes back to what we've been saying in the beginning, which is be very much aware of how you communicate, how others experience you, what your core values are, and most importantly, which you've said more than once, listen, listen, listen, listen.

Tim Ferriss: Young professionals need to strengthen critical thinking skills

So what I'd like for you, Tim, is to just wrap it up for us. Let's talk about young professionals, because that's who you deal with. What is it that they can do after listening to our conversation today, in order to start working on and strengthening these skills within themselves, I think the.

>> Dr. Tim Newman: First thing is to give themselves some grace and understand that we don't expect them to be perfect. We don't expect them to have all the answers, because we don't have all the answers. But what we expect them to do is to be open to trying new things. First off, everybody has an inner voice. Uh, we have to learn to mute it sometimes and listen and be present any conversation, or be present wherever it is. Put the phone down, turn it off, put upside down whatever it is, and be present and actually interact with people. Because the more that we can actually interact with individuals and turn that inner voice off or down or immute it, the better off that we're going to be exposed to more ideas, exposed to different ways of looking at things or doing things. I think that's first.

>> Robert Sandleila: And be open to not only learning new things, but that you might have been wrong about some things in the past. So be open to thinking about things differently. And most importantly, I think critical thinking is something that we can all improve on.

>> Dr. Tim Newman: Absolutely. Absolutely. I make mistakes every day. Right. Even when I think that, okay, ive done this a thousand times, and this is the process were going to do. You know, I get to the end of it. Heres an example. I made a big one with the golf tour my friend owned. Um, and he said, well, what do you think about this? I said, look, if you just do this, itll be fine. No doubt about it. I gave him reasons why. No. 48 hours later, he did what I told him you should do. 48 hours later, it was a mess, and it cost him a lot of money. And then I had to go back and look at it because I was stubborn and I didn't see some of the red flags that he was bringing up. I said, don't worry about those. Don't worry about those, you know? So understand, I'll make those mistakes and doesn't matter how long I've been doing, how long anybody else has been doing it. If you don't listen and see everything, it's going to happen. It's just going to happen.

Tim Ferriss: Roberta, you develop a formula for public speaking

>> Robert Sandleila: You m have a speaking class. Are you developing a speaking class?

>> Dr. Tim Newman: I'm developing a speaking class. It's going to launch July 1. It's called, um, speaking with confidence, but it's based on what I've developed as the formula for public speaking. Again, I'm a big picture person, but I'm also analytical, and I'm a process person. If you do things the same way every time, you're going to get better at it and it's going to become natural and second nature. And I do believe, especially initially, in terms of young professionals in public speaking, there's no process. When I give my students an assignment and they've got to do a, ah, presentation on it, the very first thing they do when you ask them what are you going to do? Is, well, I'm going to open up PowerPoint. You're already starting off the way we.

>> Robert Sandleila: Discovered PowerPoints on this show.

>> Dr. Tim Newman: Are you starting off wrong to give them a foundation? What are the things that you should be looking at? That's why I developed this system. It's come from, you know, 20 plus years of teaching and being in business and talking to people. Because, you know, when I talk about public speaking, and I know you do the same, I'm not just talking about being on stage. It's about everything. Being in a meeting, being a sales meeting, a team meeting, networking event, interpersonal communication, all of those things wrapped in, you know, at least in my view. And your view are part of public speaking.

>> Robert Sandleila: Absolutely. And speaking of college students, when you give them that assignment, we always ask the question, what has been their first exposure to public speaking and presentations? That's why they say PowerPoint, because it's their professors and how do they present.

>> Dr. Tim Newman: Pop open the computer?

>> Robert Sandleila: Our point, you cannot blame them. That's all they've been exposed to.

>> Dr. Tim Newman: It's funny, like the first, generally, the first three weeks of the classes that I teach, I don't even turn the computer on, and they're going, is this going to be, you're going to post his notes? No, we're going to talk and we're going to take notes. Take notes, and we'll go from there. To get out of that whole idea that you've got to have a PowerPoint up there. When I first started teaching, the first requirement before he even gave him the assignment, you have to use technology. Got to use something.

>> Robert Sandleila: Yes. That is absolutely, very much needed, especially a lot of our listeners, young professionals, when they listen, they go, so what's the first step? What should I do now that I've graduated? In order to improve on these skills? What you've shared with us today is going to be very much variable. Thank you so much, Tim, for being on our show. It's always a pleasure to have a conversation with you.

>> Dr. Tim Newman: Roberta, thank you so much for having me. I always enjoy our conversations. I can't wait to do it again.

>> Robert Sandleila: Uh, absolutely.

>> Dr. Tim Newman: Your listeners trust me, she's a treat. Trust me, you're not going to find a better person out there. And I can't thank you enough for having me. And I love the conversation.

>> Robert Sandleila: Always. I appreciate your kind words.

Doctor Tim Newman discusses speaking with confidence on speaking on communicating podcast

Doctor Tim Newman, the accomplished educator, sports professional, the founder of Dream Chasers Management group, who hosts two podcasts, one about golf, and most importantly, the one we were discussing today, which is speaking with confidence. And before you go, please share with us where on the socials or online that our, uh, listeners can find you. If they're looking for more information about.

>> Dr. Tim Newman: Your work, follow me on Twitter x. Whatever they're calling it these days. Instagram. My handle is the same, uh, everywhere. It's Tim n A t c. But you can go to the website at ten xcoursecreator.com home. That's the speaking with confidence podcast home and website for the course.

>> Robert Sandleila: So, Tim Natc on the socials.

>> Dr. Tim Newman: Yep.

>> Robert Sandleila: And ten xcoursecreator.com home.

>> Dr. Tim Newman: Yes, ma'am.

>> Robert Sandleila: Excellent staff. Uh, thank you so much. Doctor Tim Newman. It's always a pleasure.

>> Dr. Tim Newman: Thanks so much. Y'all take care of. Bye bye.

>> Robert Sandleila: My pleasure. Thank you for joining us on the speaking on communicating podcast. Once again, please log on to Apple and Spotify, leave us a rating and a review and what you'd like for us to discuss on the show that will be of benefit to you. We encourage you to continue to get communicating and let us know how communication skills continue to improve your life professionally and personally. And stay tuned for more episodes to come.